There was no comparison to the customer service and quality
We just moved to San Francisco and came here in January looking for a very specific type of sectional at a affordable price and not microfiber. We found exactly what we wanted on the floor. I was so excited but we decided to shop around as we didn't really need it at the time.
We went back in February as there was no comparison to the customer service from Leon and quality of the sectional. We had it delivered up a narrow flight of stairs and through two doorways the guys were great they unpackaged the sofa and cleaned up after themselves they were so nice also. We will definitely be back for a customized sectional when we move again but are extremely happy with our overall experience.
Leon's commitment to service and satisfaction far exceeded my expectations
I spent some time looking a several places around the Bay Area, and found no one that was willing to spend the time to understand what I wanted and to help me find it. Leon understands that there is a trade-off between price and quality and while he can help find something in the price range you give him, he will also help you find high quality items IF you understand that it will cost more. I explained several items that I had seen at expensive location and why I like each. He was able to go out a find comparable quality items that were within my budget. Or, if he couldn't, he told me so.
For me, this level of service is the definition of value. Leon's commitment to service and satisfaction far exceeded my expectations. I would have no qualms about recommending him to a friend.
Order the size and shape you want -- they will make it custom, but not at custom prices.
What a great experience. Don't see exactly what you want in the showroom? No problem. Order the size, shape, color, material and firmness of sofa you want, and they will make it custom, but not at custom prices. Perfect for picky people with weird taste like me! :)
We will definitely be back for our next purchase and we will definitely recommend to our friends!
A few weeks ago my GF and I spent a Saturday visiting a number of different furniture stores in the area looking for a dining room table and chairs. I had seen FF from my trip to Costco but never really thought anything about it...a co-worker gave me a heads up that I should definitely check it out due to selection, price and service.
When we arrived, Steven greeted us and told us to look around and he'd come find us shortly (just opening up the store). He tracked us down a few minutes later and walked with us through a couple of our choices. He was able to provide answers to our questions about prices and colors and when he wasn't sure, he went and got the answers right away. We found a couple of items that we liked and told him that we would probably be back but had a few other stores to visit. He understood, didn't give us the used car sales pitch and gave us his card in case we had any questions.
We came back later that day after comparing prices, quality and sales people....and purchased a great looking dining table and chairs. He told us it would be delivered and installed in 7-10 working days, which was fine with us. He called us in 6 business days and asked if they could come by and install the next day. Of course!!! Perfect timing!!
The delivery/install guys arrived on time, were very friendly and professional. They got the table put together quickly and correctly. they cleaned up all the packing supplies, etc and were on their way in no time!
Thank you to Steven and team...great experience! We will definitely be back for our next purchase and we will definitely recommend to our friends!
When we saw the price, the fact that the furniture is made in the U.S. and the range of options we had, we were hooked!
We walked in looking for a couch and were a bit skeptical at first since we did not see anything on the showroom floor that appealed to us. As we were about to walk out, Steven approached us and told us about the custom furniture that they did and all of the options. When we saw the price, the fact that the furniture is made in the U.S. and the range of options we had, we were hooked!
In a few short minutes, we met Leon, the owner/manager of the place. Leon is very polite, extremely knowledgeable, and a great person all around. He helped us design and select a love seat and couch that pleased my husband and me, two people with very different tastes. What's more, when he realized that my husband was former military, he offered a discount! He even threw in free pillows. You cannot beat the fairness and quality of what he is offering. Forget Crate and Barrel, Restoration Warehouse, or Pottery Barn. If you want the same and even better quality and better designed furniture, check out Famous Furnishings. I will tell all of my friends and coworkers about this place.
Thanks again Leon!
super easy, quick, and seamless
I had a great experience from beginning to end. Leon was very helpful and professional. From providing info about the bedframe to making sure it is delivered on time and assembled- the process was super easy, quick, and seamless. I will definitely be coming back!
Super happy with my purchase and will definitely return!
If you visit the store you will find what you are looking for. They have a huge inventory to select from. If you are looking for cheap flimsy furniture, this is not the place to go. You can go to walmart for that! They have quality stuff at a reasonable price. The store owner Leon is an honest guy and they will NOT rip you off like the other furniture places will. No pushy sales people here!
Super happy with my purchase and will definitely return! Customer for life...